Development of management thought: scientific management, classical administration, bureaucracy, human relations approach, systems approach, contingency approach
Functions of management: planning, organising, commanding, co-ordinating, controlling
Managerial roles: interpersonal, informational, decisional
Nature of managerial authority: power, authority, responsibility, delegation, conflict
Frames of reference for leadership activities: opportunist, diplomat, technician, achiever, strategist, magician, pluralistic, transformational, change
How to avoid the fatal F-Laws
Uncomfortable truths about the (mistaken) way most organisations are run.
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